Box24Casino offers you various deposit and withdrawal methods that will make your online transactions faster, easier and safer. You can find the main deposit and withdrawal methods you can use while playing at Box24Casino below. For further information regarding your online banking activity, please send Box24 Casino an email at support@box24casino.com.
At Box24Casino, Box24Casino values your privacy. Box24Casino guarantees that no gaming related content will appear on any of your financial statements. Terms such as “casino” or “gaming” will not appear on your bank statement.
You can cash out winnings from free bonus money if you have at least one deposit made in the last 5 days before PLACING the payout request.
Once the Member makes a withdrawal from a Free Bonus, the remaining balance from the winnings corresponding to the Free Bonus in question will be voided.
You must submit the following documents before submitting a withdrawal request:
•Valid government-issued photo identification card;
•Copy of a recent utility bill no older than three (3) months prior to the submission date;
•Front copy of the Card(s) used to fund the Account.
•Credit/Debit Card Vouchers of all cards used in the past six (6) months;
All documentation received is valid for 6 (six) months. It is your sole responsibility to provide Box24 Casino's Security Department with updated copies of the necessary documents once the validity period expires.
Update Payment method: Box24Casino solicits from all Members the corresponding information of their preferred withdrawal method via email to accounting@box24casino.com. Box24Casino shall not be held responsible in the event of a Member providing incorrect information that may result in the payout being sent to the wrong Account. For this reason, the information cannot be provided via chat or phone.
All the required paperwork must be submitted to Box24 Casino's Security Department by means of an e-mail at security@box24casino.com.
If you wish to close your member account, you may do so at any time, by contacting customer support via email. The effective closure of the Account will correspond to the termination of the Terms and Conditions save for any provisions that, by their nature, shall survive such termination.
Security and Management reserve the right to choose Accounts with pending payouts randomly for an additional verification process. The process includes but is not limited to a review and authentication of the paperwork that has been received; verification that Account information matches the documents on file; and a thorough review of the Game sessions. This procedure can be performed up to twice per year and depends significantly on the security level set by Box24 Casino's Risk and Security Department.